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Cramer Management Consultants

Eileen Cramer

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Managing Skills

12 June 2013
Published in Leadership Training

leadership-trainingManaging the Tough Stuff

Different, diverse and difficult employees…we all have them. This course will increase understanding and expand your knowledge and ability to deal with tough situations that can wreak havoc in the workplace. Learn the skills of handling toxic personalities, bad attitudes and sensitive situations. Understand your own triggers to control your behavior and avoid contributing to an already difficult situation. You will come away with proven strategies for dealing more effectively with the “tough stuff”!

Managing Workplace Conflict

Conflicts, crisis, controversies…are they really a necessary part of teamwork and organizational life? In this training you’ll assess your natural style of conflict and explore constructive strategies for managing the resolution process. Practice specific interpersonal skills to deal with behaviors of others that are counterproductive to resolution. Come away with “win-win” methods of dealing with conflict.


 

Team Building

12 June 2013
Published in Leadership Training

HR Consulting Team Building

The Highly Effective Team 


Discover the keys to building a cohesive, results-oriented team. Learn motivational techniques and how to gain team member commitment critical to the success of the organization. In this course, you will learn skills and gain practical advice for gaining the acceptance and trust of team members and avoiding the pitfalls that can derail a team. You will be able to identify the major obstacles that can paralyze innovative thinking and free exchange of ideas and solutions.

Building a Highly Functioning Team

All teams have some sort of dysfunction. After all, we are human. Learn what behaviors corrupt and breed dysfunction and what gains acceptance and trust. Learn to apply team discipline and build mutual and individual accountability. This course is designed to provide a clear and practical process to improve your team’s effectiveness and unleash the real power of teamwork.


Document & Discipline

12 June 2013
Published in Leadership Training

HR Consulting Document and Discipline

Documentation is important whenever you discipline in the workplace, but knowing how and what to document is critical! Through this training, you will learn how to protect your company’s interest and understand the legal implications surrounding incomplete or improper documentation. Implement more effective discipline processes through clear and direct communication techniques.


 

Measuring Performance

12 June 2013
Published in Leadership Training

maintenance-worker-3-orange-resized

Performance evaluation can be one the most positive and proactive tools a manager has, yet most managers dread the process and feel uncomfortable and unprepared. Learn to evaluate performance elements, identify and document critical measurements and avoid common errors in rating performance. Practice key communication skills required to elicit employee buy-in, break down resistance and promote real change.


 

The New Manager

12 June 2013
Published in Leadership Training

human resources manager training

All the foundational elements you’ll need to embrace your new role as a manager are found in this training. Learn to identify expectations of others–your boss, subordinates, and peers, and effectively use communication skills to build strong relationships with people in all types of situations. You’ll assess your natural leadership style and practice applying the most appropriate behaviors for success. Develop interpersonal skills to solve problems and handle the most difficult conflicts. Case studies and role playing bring real workplace issues and individualized learning.

Leadership Training

12 June 2013

human resources leadership training

Discover the keys to building a cohesive, results-oriented team, learning verbal and non verbal communication skills, the foundations of being and excellent manager and so much more.


 

Assertive Communication Skills

12 June 2013

 Cramer Management Consultants: Assertive Communication Skills

Do your words and actions tell others you're a credible, reliable professional and a person who can be counted on? Learn concrete skills to communicate clearly, create rapport, build trust and establish your credibility with anyone. Learn positive techniques for dealing with criticism and delivering constructive feedback to co-workers, employees, even the boss. Say no without guilt or creating resentment. Understand the power of first impressions

  • Assertive Communication Skills

    Do your words and actions tell others you're a credible, reliable professional and a person who can be counted on? Learn concrete skills to communicate clearly, create rapport, build trust and establish your credibility with anyone. Learn positive techniques for dealing with criticism and delivering constructive feedback to co-workers, employees, even the boss. Say no without guilt or creating resentment. Understand the power of first impressions

  • Critical Communication Skills

    Success in the workplace today requires interpreting verbal and non-verbal communication quickly to determine an effective response and exchange high quality information. In this fast-paced course you will learn how to obtain rapport and build trust quickly and easily, as well as develop non-defensive communication and other practical communication skills that you can use right away. Assess and sharpen verbal and nonverbal behaviors and skills. Increase your listening skills and ask the right questions for maximum

  • Fine Art of Listening


    Two ears and one mouth; that’s what we all have! Yet most of us talk more than listen and we fail to ask the right questions to find the answers we need. This workshop helps you improve your listening skills with specific tools. You will discover the power that listening and asking holds to unlocking conflicts and misconceptions. Assess your own communication style and practice skills necessary to building better working relationships, creating buy-in and empowering others

Fine Art of Listening

12 June 2013

Fine Art of Listening HR Training
Two ears and one mouth; that’s what we all have! Yet most of us talk more than listen and we fail to ask the right questions to find the answers we need. This workshop helps you improve your listening skills with specific tools. You will discover the power that listening and asking holds to unlocking conflicts and misconceptions. Assess your own communication style and practice skills necessary to building better working relationships, creating buy-in and empowering others

Critical Communication Skills

12 June 2013

Critical Communication Skills

Success in the workplace today requires interpreting verbal and non-verbal communication quickly to determine an effective response and exchange high quality information. In this fast-paced course you will learn how to obtain rapport and build trust quickly and easily, as well as develop non-defensive communication and other practical communication skills that you can use right away. Assess and sharpen verbal and nonverbal behaviors and skills. Increase your listening skills and ask the right questions for maximum

  • Assertive Communication Skills

    Do your words and actions tell others you're a credible, reliable professional and a person who can be counted on? Learn concrete skills to communicate clearly, create rapport, build trust and establish your credibility with anyone. Learn positive techniques for dealing with criticism and delivering constructive feedback to co-workers, employees, even the boss. Say no without guilt or creating resentment. Understand the power of first impressions

  • Critical Communication Skills

    Success in the workplace today requires interpreting verbal and non-verbal communication quickly to determine an effective response and exchange high quality information. In this fast-paced course you will learn how to obtain rapport and build trust quickly and easily, as well as develop non-defensive communication and other practical communication skills that you can use right away. Assess and sharpen verbal and nonverbal behaviors and skills. Increase your listening skills and ask the right questions for maximum

  • Fine Art of Listening


    Two ears and one mouth; that’s what we all have! Yet most of us talk more than listen and we fail to ask the right questions to find the answers we need. This workshop helps you improve your listening skills with specific tools. You will discover the power that listening and asking holds to unlocking conflicts and misconceptions. Assess your own communication style and practice skills necessary to building better working relationships, creating buy-in and empowering others

Communication

12 June 2013

  • Assertive Communication Skills

    Do your words and actions tell others you're a credible, reliable professional and a person who can be counted on? Learn concrete skills to communicate clearly, create rapport, build trust and establish your credibility with anyone. Learn positive techniques for dealing with criticism and delivering constructive feedback to co-workers, employees, even the boss. Say no without guilt or creating resentment. Understand the power of first impressions

  • Critical Communication Skills

    Success in the workplace today requires interpreting verbal and non-verbal communication quickly to determine an effective response and exchange high quality information. In this fast-paced course you will learn how to obtain rapport and build trust quickly and easily, as well as develop non-defensive communication and other practical communication skills that you can use right away. Assess and sharpen verbal and nonverbal behaviors and skills. Increase your listening skills and ask the right questions for maximum

  • Fine Art of Listening


    Two ears and one mouth; that’s what we all have! Yet most of us talk more than listen and we fail to ask the right questions to find the answers we need. This workshop helps you improve your listening skills with specific tools. You will discover the power that listening and asking holds to unlocking conflicts and misconceptions. Assess your own communication style and practice skills necessary to building better working relationships, creating buy-in and empowering others

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Cramer Management Consultants
This email address is being protected from spambots. You need JavaScript enabled to view it.

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