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You cannot change your IQ, but emotional intelligence, a different kind of “smart”, is something you can change to become more effective and efficient in life and work. Emotional Intelligence (EI) is a person’s ability to recognize and understand emotions and to use this awareness to manage him/herself and relationships with others. This training focuses on evaluating your EI, identifying strengths, improvement areas and developing strategies for increasing self-awareness, self-management, social awareness, and relationship management.